Returns & Inspection (Consignment)

72-Hour Functional Inspection:

• You have 72 hours from delivery (carrier timestamp) to inspect for functional issues.
• If you discover a functional defect not disclosed in the listing, contact us within 72 hours for an RMA.

What Qualifies as DOA/Functional Issue:

• A function listed as working in the product page is not working (e.g., shutter inoperative, rangefinder misaligned beyond practical use, aperture stuck).
• A material defect not disclosed in the listing (e.g., haze/fungus/separation if we stated “none”; light leaks after we stated “seals OK”).
• Cosmetic wear consistent with the listing does not qualify.

What Doesn’t Qualify:

• Change of mind, buyer’s remorse, or compatibility with your other gear.
• Issues explicitly disclosed on the product page.
• Normal age-related attributes: minor dust, trivial cleaning marks, faint balsam edge, typical tolerance variation.

Return Steps (RMA Required):

• Send an email within 72 hours with your order #, photos/video and a short description.
• We’ll issue an RMA and a return label if approved (or instructions to ship with tracking).
• Return the item in the same condition with all accessories/packaging shown in the listing.
• On receipt, we re-verify. If the issue is confirmed, we refund the item price.

Who Pays What?

• Verified DOA/functional issue: We cover return shipping; full item refund.
• Change of mind (if accepted at our discretion): Buyer covers return shipping; up to 10% restocking (to cover payment fees/handling).
• Original shipping is not refundable unless required by law.
• Refund Timing
• Refunds are issued to the original payment method within 5–7 business days after inspection.

Packaging & Risk

• Use original packaging when possible. You are responsible for damage in return transit if packing is inadequate.
• No Warranty
• Pre-owned/consignment items are sold without manufacturer warranty. Our verification confirms function at the time of test/listing only.
• Questions? Send an email here.