Welcome to Fab's in the Wild This is panoramic film photography in real places, trails, forests, and people you remember. No filters. No presets. Just negatives that don’t lie. 6x17 and 6x12 shots, loaded by hand, metered by guess, usually one chance. If it’s out of focus, fine. If it’s grainy, even better. No preview, no retakes. Film doesn’t invent. It records. Light, flaws, luck, that’s all you get. If you want wide frames, real moments, and zero algorithm polish, you’re in the right place.

YT. FB. IN.

Returns & Refunds Policy

Applies to orders placed on fabsinthewild.com

Summary

  • Return window: 3 days from delivery (standard items).
  • Who pays return shipping: Customer (except damaged/incorrect—then we pay).
  • Refunds: To original payment method within 3–5 business days after inspection.
  • Non-returnable: Custom/framed prints, digital downloads, gift cards, opened film/chemicals, consignment items, and items marked Final Sale.
  • Start a return (RMA required): Email fab@fabsinthewild.com with your order number and photos if applicable.

1) Eligibility & Windows

  • Standard products (new merchandise, standard prints): Returnable within 7 calendar days of delivery. Items must be unused and in original packaging with all accessories/inserts.
  • Used/vintage camera gear (non-consignment): 3-day inspection window from delivery; must be returned in the same condition; serial numbers must match.
  • Consignment items: Final sale—no returns or exchanges unless DOA or materially not as described.
  • Workshops/events: Refundable up to 7 days before the start time; after that, credit only at our discretion.
  • Holiday extension: Purchases made Nov 15–Dec 31 may be returned until Jan 15 (standard exclusions still apply).

2) Non-Returnable Items

  • Custom or made-to-order prints, framed/matted prints
  • Digital downloads (files, presets) and gift cards
  • Opened film, darkroom chemicals, or other consumables
  • Items marked “Final Sale” or consignment
  • Items showing wear, misuse, modification, or missing parts/serials

3) How to Start a Return (RMA)

  1. Email fab@fabsinthewild.com with subject “Return Request – Order #12345” and include: order number, item(s), reason, and photos for any defect/damage.
  2. We’ll reply with return address (BC, Canada), and a prepaid label only if we’re covering shipping.
  3. Pack securely in original or equivalent protective packaging; write the RMA on the outside of the box.
  4. Ship within 7 days of RMA issuance.

Returns without an RMA, shipped late, or sent to the wrong address may be refused.

4) Return Shipping, Fees & Restocking

  • Damaged/defective/incorrect items: We cover reasonable return shipping; notify us within 3 days of delivery and keep all packaging for the carrier claim.
  • Change-of-mind/not a fit: Customer pays return shipping.
  • Restocking: 0% if returned in new, complete condition. Up to 15% may apply for missing accessories, non-original packaging, or signs of use on used gear.

5) Refunds

  • We’ll email approval or any adjustments after inspection.
  • Original shipping charges are non-refundable unless we made a mistake or the item is defective.
  • Refunds post to your original payment method within 3–5 business days (your bank/issuer may take longer).

6) Exchanges

For fastest service, return the item and place a new order. If you prefer a direct exchange on eligible items, we can hold stock for 5 business days once your RMA is issued.

7) International Orders (incl. USA)

  • Duties, taxes, brokerage are paid by the customer and are non-refundable.
  • For returns from outside Canada, declare “Return of goods – Canadian origin.” Fees due to incorrect declarations will be deducted from your refund.
  • Freight-collect returns are not accepted unless pre-approved.

8) Lost, Refused, or Unclaimed Deliveries

  • Packages returned as undeliverable/refused/unclaimed will be refunded minus original shipping and any carrier return fees.
  • Report suspected loss after the carrier’s no-movement window (typically 14 days). We’ll assist with a claim.

9) Abuse & Fraud

We may deny returns or close accounts in cases of excessive returns, evidence of use/tampering, serial mismatches, or fraud.

10) Contact

Fabs in the Wild — Returns
Email: fab@fabsinthewild.com
Return address: Provided with your RMA (BC, Canada)
Hours: Mon–Fri, 10:00–17:00 PT